Privacy Policy
1. Introduction
NANA'S CLOTHING & ACCESSORIES LLC ("we," "us," "our"), doing business as Nanas Clothing, operates the website nanaclothingaccessories.us (the "Site"). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using our Site, you agree to the practices described in this policy.
2. Information We Collect
When you browse our Site, place an order, create an account, or contact us, we may collect:
- Contact information: name, email address, phone number, shipping and billing address.
- Order information: items purchased, order history, size and color selections, and payment confirmation (we never see or store your full card number).
- Account information: if you create an account, your login credentials and saved preferences.
- Communications: messages you send us through our contact form, email, or phone.
- Automatically collected data: IP address, browser type, device type, pages visited, and time spent on the Site, collected through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and customer service.
- Send order confirmations, shipping updates, and respond to inquiries.
- Improve our Site, products, and shopping experience.
- Send marketing communications if you opt in (you may unsubscribe at any time).
- Detect and prevent fraud and protect the security of our Site.
- Comply with legal obligations, including tax and accounting requirements.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to keep items in your shopping cart, remember your preferences, and understand how visitors use our Site. Cookies are small text files stored on your device. You can set your browser to refuse cookies or alert you when cookies are being sent, though some parts of the Site may not function properly without them. We may also use analytics tools (such as Google Analytics) to understand aggregate visitor behavior; this data does not identify you personally.
5. Third-Party Service Providers
We share information with trusted third parties only as needed to operate our business:
- Payment processing: We use PayPal to process payments securely. PayPal handles your payment details directly; we do not store your full card number. See PayPal's own privacy policy at paypal.com/privacy for details.
- Shipping carriers: We share your shipping address with carriers such as USPS, UPS, and FedEx to deliver your order.
- Service providers: We may use third-party vendors for website hosting, email delivery, and customer support, all bound by confidentiality obligations.
We do not sell your personal information to third parties for their own marketing purposes.
6. Data Retention
We retain order and transaction records for as long as necessary to fulfill the purposes described in this policy, including complying with tax, accounting, and legal requirements (typically up to 7 years for financial records). Account and marketing data is retained until you request deletion or close your account.
7. Your Rights (GDPR & CCPA)
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal retention requirements.
- Opt out of marketing communications at any time using the unsubscribe link in our emails.
- California residents may request to know what personal information is collected, sold, or disclosed, and may opt out of the sale of personal information (we do not sell personal information).
To exercise any of these rights, contact us at support@nanaclothingaccessories.us.
8. Data Security
We use industry-standard safeguards, including SSL encryption, to protect your personal information during transmission. While no method of transmission over the internet is 100% secure, we work to protect your data using commercially reasonable measures.
9. Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
10. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) setting. Because there is no common industry standard for how to respond to DNT signals, our Site does not currently change its data collection practices when it detects a DNT signal from your browser. You can still control tracking through your browser's cookie settings as described above.
11. Marketing Communications
If you provide your email address at checkout, through our newsletter signup, or otherwise opt in, we may send you marketing emails about new arrivals, seasonal collections, and promotions. Every marketing email includes an unsubscribe link, and you may also opt out at any time by emailing us at support@nanaclothingaccessories.us. Opting out of marketing emails will not affect transactional emails related to your orders, such as shipping confirmations.
12. International Visitors
Our Site is hosted in the United States and intended primarily for customers shipping within the U.S. If you access the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
13. Social Media and Links to Other Sites
Our Site may contain links to third-party websites or our social media pages. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external site you visit.
14. Text and Email Communication Consent
If you provide a phone number and opt in to SMS updates about your order, we will only use it to send order-related notifications and, if you've opted in, occasional marketing texts. Message and data rates may apply, and you may reply STOP at any time to opt out.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
16. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Nanas Clothing
NANA'S CLOTHING & ACCESSORIES LLC
5112 Avenue N, Brooklyn, NY 11234
Email: support@nanaclothingaccessories.us
Phone: +1 347 490-9359